Frequently Asked Questions

Most orders are printed within 3–5 business days after you approve your design proof, plus shipping time (usually 2–5 business days). Need it sooner? Rush orders may be available for an added fee. Just ask!

Yes. For every custom order, we send you a digital proof showing your design, placement, and colors. We only start printing after you approve it, so you’ll know exactly what you’re getting.

No minimum for single custom pieces. Orders of 12 or more items qualify for bulk pricing.

Yes! Upload your file through our request form. PNG, PDF, AI, or SVG files work best. Don’t have a design? We can create one for you.

We can only print designs you own or have permission to use. We’re unable to print copyrighted or trademarked material, such as sports team logos, brand names, or cartoon characters, without written authorization from the owner. We’re happy to create an original design for you instead!

Absolutely. We print for teams, schools, churches, family reunions, events, and businesses. Orders of 12+ items get bulk pricing. Request a quote.

Most styles come in adult sizes S–3XL, with youth sizes available for many items. Our apparel generally fits true to size in a unisex cut. Please check the size chart on each product page before ordering, since custom items can’t be exchanged for size.

Online orders: Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, and PayPal. Payments are processed securely, and we never store your card details.

Custom, group, and local orders: In addition to the options above, we accept Zelle and cash (cash for local pickup only). When paying by Zelle, please include your name and order number in the memo so we can match your payment.

Deposits: Items purchased from our online shop are paid in full at checkout. Custom and bulk orders are quoted individually and require a 50% deposit before production begins, with the balance due before shipping or pickup. We’ll send you a secure payment link for each.

Please note: We do not accept personal or business checks.

Flat-rate shipping is $6.95 per order, and shipping is FREE on orders over $75. Free local pickup is available by appointment.

You’ll receive an email with your tracking number as soon as your order ships. For local pickup orders, we’ll contact you when your order is ready.

You can cancel or make changes free of charge until you approve your proof. Once production has started, orders can’t be canceled, and deposits are non-refundable.

Because every item is made to order just for you, we can’t accept returns or exchanges for wrong size or change of mind. Please check our size chart before ordering. Deposits on custom and bulk orders are non-refundable once production has started. If there’s a printing error or defect, contact us within 7 days of delivery with a photo, and we’ll replace it or refund you.

Wash inside out in cold water and tumble dry on low or hang dry. Don’t iron directly on the print. This keeps your design looking great for years.